Customer: any professional or natural person capable, within the definition of articles 1123 and thereafter of the Civil Code, or legal person who visits the Website subject to these terms and conditions.
Service delivery and service: https://www.ecofluide.com makes available to its customers:
Content: all the elements forming the information present on the Website, in particular texts, images and videos.
Customer information: hereinafter referred to as ‘Information’, this corresponds to all personal data that may be held by https://www.ecofluide.com for the management of your account, customer relationship management and for analytical and statistical purposes.
User: Internet user connecting and using the aforementioned site.
Personal informations : « Les informations qui permettent, sous quelque forme que ce soit, directement ou non, l’identification des personnes physiques auxquelles elles s’appliquent » (article 4 de la loi n° 78-17 du 6 janvier 1978).
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR #2016-679).
1. Presentation of the website
En vertu de l’article 6 de la loi n° 2004-575 du 21 juin 2004 pour la confiance dans l’économie numérique, il est précisé aux utilisateurs du site internet https://www.ecofluide.com l’identité des différents intervenants dans le cadre de sa réalisation et de son suivi :
Owner : SAS ECOFLUIDE Capital of 704520 € VAT number: FR88317623874 – 56 rue Calmette et Guérin 78500 SARTROUVILLE
Publication manager : Isabelle MIGNON - firstname.lastname@example.org
The publication manager is a natural person or a legal person.
Webmaster : PUB OPTION & SOLUTIQUE - email@example.com
Host : SOLUTIQUE - 14 rue de la Marnière 95280 JOUY-LE-MOUTIER +33 (0) 1 84 24 03 78
Data protection officer : Isabelle MIGNON - firstname.lastname@example.org
2. General conditions of use of the site and the services offered
The Website is protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Customers may not in any way reuse, assign or exploit all or part of the elements or works found on the Website for their own account.
This website is normally accessible to users at any time. However, https://www.ecofluide.commay decide to interrupt it for technical maintenance, in which case it will always endeavour to inform users of the dates and times of maintenance in advance. The https://www.ecofluide.com website is regularly updated by https://www.ecofluide.com responsible. Likewise, the legal notices may be modified at any time: they are nevertheless binding on the user who is therefore invited to refer to them as often as possible to take note of any changes.
3. Description of services provided
The purpose of https://www.ecofluide.com website is to provide information concerning all of the company’s activities. https://www.ecofluide.com strives to provide information that is as accurate as possible on the https://www.ecofluide.com website. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updates made either by itself or by the third parties partners who provide this information.
All the information indicated on the https://www.ecofluide.com website is given only as information and is likely to change. Furthermore, the information on the https://www.ecofluide.com website is not exhaustive. It is subject to modifications that may have occurred since its publication.
4. Contractual limitations on technical data
The goal is to provide a service that ensures the best rate of accessibility. The host ensures continuity of its service 24 hours a day, everyday of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, infrastructures failure or if the Services generate traffic deemed abnormal.
https://www.ecofluide.com and the host cannot be held responsible in case of malfunction of the Internet service, telephone lines or hardware and telephone equipment due to network congestion preventing access to the server.
5. Intellectual property and counterfeits
https://www.ecofluide.com owns the intellectual property rights and holds the rights of use on all the elements available on this website, including text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements on the website, whatever the means or process used, is prohibited, without the prior written consent of https://www.ecofluide.com.
Any unauthorized use of the website or any of the elements it contains will be considered as an infringement and subject to legal proceedings in accordance with the provisions of Articles L.335-2 and thereafter of the Intellectual Property Code.
6. Limitations of liability
https://www.ecofluide.com cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the https://www.ecofluide.comwebsite, and resulting either from the use of equipment that does not comply with the specifications indicated in Point 4, or from the appearance of a bug or incompatibility.
https://www.ecofluide.com cannot be held liable for any indirect damages (such as loss of business or loss of opportunity) resulting from the use https://www.ecofluide.comwebsite. Interactive spaces (e.g. possibility to ask questions via the Contact page) are available to users. https://www.ecofluide.com reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation in force in France, especially the provisions relating to data protection. Where applicable, https://www.ecofluide.com also reserves the right to invoke the user’s civil and/or criminal liability, especially in the event of a racist, insulting, defamatory or pornographic message, whatever the media used (text, photographs, etc.).
7. Management of personal data
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 on confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulations (GDPR: n° 2016-679).
7.1 Persons responsible for collecting personal data
For the Personal Data collected for creation of the User’s personal account and their browsing on the Website, the person in charge of Personal Data processing is: ECOFLUIDE. https://www.ecofluide.comis represented by Pascal MILLIOT, its legal representative.
With regard to the processing of the data that it collects, https://www.ecofluide.com undertakes to comply with the legal provisions in force. In particular, it is up to the Customer to establish for what purposes their data will be processed, to provide their own prospects and customers with full information on the processing of their personal data when they obtain their consent, and to maintain a record of processing operations that reflect the reality. Whenever https://www.ecofluide.com processes Personal Data, https://www.ecofluide.com takes all reasonable measures to ensure the accuracy and relevance pf the Personal data with regard to the purposes for which https://www.ecofluide.com processes it.
7.2 Purpose of the data collected
https://www.ecofluide.com is likely to process all or part of the data:
- to allow navigation on the site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for browsing, IP address, password (hashed)
- to improve navigation on the site: connection and usage data
- to conduct optional satisfaction surveys on https://www.ecofluide.com : email adress
- to carry out communication campaigns (sms, mail): phone number, email address
https://www.ecofluide.com does not sell your personal data, which is therefore only used by necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of the https://www.ecofluide.com website have the following rights:
- droit d’accès (article 15 RGPD) et de rectification (article 16 RGPD), de mise à jour, de complétude des données des Utilisateurs droit de verrouillage ou d’effacement des données des Utilisateurs à caractère personnel (article 17 du RGPD), lorsqu’elles sont inexactes, incomplètes, équivoques, périmées, ou dont la collecte, l’utilisation, la communication ou la conservation est interdite
- right to withdraw consent at any time (GDPR Article 13-2c)
- right to limit the processing of Users’ data (article 18 RGPD)
- right to oppose the processing of Users’ data (article 21 RGPD)
- right to the portability of the data that Users have provided when this data is the subject of automated processing based on their consent or on a contract (GDPR Article 20)
- right to define the fate of Users’ information after their death and to choose to whom https://www.ecofluide.com shall communicate (or not) its data to a third party they have previously designated
As soon as https://www.ecofluide.com becomes aware of a user’s death and in the absence of instructions from them, https://www.ecofluide.com undertakes to destroy their data, unless their storage is necessary for evidential purposes or to meet a legal obligation.
If the User wish to know how https://www.ecofluide.com uses his/her Personal Data, request to rectify them or objects to their processing, the user may contact https://www.ecofluide.com in writing to the following address:
ECOFLUIDE - DPO, Isabelle MIGNON
56 rue Calmette et Guérin - 78500 SARTROUVILLE. In this case, the User must indicate the Personal information that he or she would like https://www.ecofluide.com to correct, update or delete and provide a copy of ID document to identify himself or herself (identity card or passport).
Requests to delete Personal Data will be subject to the obligations imposed on https://www.ecofluide.com by law, in particular with regard to the storage or archiving of documents. Finally, Users of https://www.ecofluide.com can file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://www.ecofluide.com is prohibited from processing, hosting or transferring the information collected on its Customers to a country outside the European Union or recognized as “unsuitable” by the European Commission without first informing the Customer. However, https://www.ecofluide.com remains free to choose its technical and commercial subcontractors on condition that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulations (GDPR: No. 2016-679).
https://www.ecofluide.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it will not be communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of https://www.ecofluide.com, it will promptly notify the Customers and inform them of the corrective measures taken. In addition, https://www.ecofluide.com does not collect any “sensitive data”.
The User's Personal Data may be processed by subsidiaries of https://www.ecofluide.com and subcontractors (service providers) exclusively for the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of https://www.ecofluide.com Users are mainly our customer service agents.
8. Incident notification
Quels que soient les efforts fournis, aucune méthode de transmission sur Internet et aucune méthode de stockage électronique n’est complètement sûre. Nous ne pouvons en conséquence pas garantir une sécurité absolue. Si nous prenions connaissance d’une brèche de la sécurité, nous avertirions les utilisateurs concernés afin qu’ils puissent prendre les mesures appropriées. Nos procédures de notification d’incident tiennent compte de nos obligations légales, qu’elles se situent au niveau national ou européen. Nous nous engageons à informer pleinement nos clients de toutes les questions relevant de la sécurité de leur compte et à leur fournir toutes les informations nécessaires pour les aider à respecter leurs propres obligations réglementaires en matière de reporting.
Aucune information personnelle de l’utilisateur du site https://www.ecofluide.com n’est publiée à l’insu de l’utilisateur, échangée, transférée, cédée ou vendue sur un support quelconque à des tiers. Seule l’hypothèse du rachat de https://www.ecofluide.com et de ses droits permettrait la transmission des dites informations à l’éventuel acquéreur qui serait à son tour tenu de la même obligation de conservation et de modification des données vis à vis de l’utilisateur du site https://www.ecofluide.com.
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.ecofluide.com uses networks protected by standard systems such as firewalls, pseudonymisation encryption and passwords.
When processing Personal Data, https://www.ecofluide.com shall take all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links "cookies" and internet tags
The website https://www.ecofluide.com contains a number of hypertext links to other sites, set up with the authorization of https://www.ecofluide.com. However, https://www.ecofluide.com is not able to verify the content of the websites thus visited and will not bear any liability in this respect.
Unless you decide to disable cookies, you accept that the site may use them. You may at any time disable these cookies, free of charge, using the deactivation options offered to you and recalled below, but please be aware that this may reduce or prevent accessibility to all or part of the Services offered by the website.
9.1. " COOKIES "
A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer or smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. Cookies can in no way damage the User's terminal.
https://www.ecofluide.com is likely to process User information concerning his/her visit to the website, such as the pages consulted, or the searches carried out. This information enables https://www.ecofluide.com to improve the website content and the User’s browsing experience.
As cookies facilitate browsing and/or provision of the services offered by the website, the User can configure his/her browser depending on whether or not they wish to accept them. Depending on his/her choices, the cookies will be saved on the terminal or, on the contrary, rejected, either systematically or according to their issuer. The User can also configure his/her browser so that he/she is periodically asked whether he/she wants to accept or reject cookies, before a cookie is liable to be registered in his/her terminal. https://www.ecofluide.com informs Users that, in this case, some of the functions of their browser software may not be available.
If the User refuses the recording of Cookies on his/her terminal or in his/her browser, or if the User deletes those already recorded, he/she is informed that his/her browsing and his/her experience on the Website may be limited. This may also be the case when https://www.ecofluide.com or one of its service providers is not able to recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the Internet.
When applicable, https://www.ecofluide.com shall not be liable for the consequences ensuing from the degraded operation of the Website and any services provided by https://www.ecofluide.com, as a result of (i) the User’s refusal of cookies (ii) the impossibility for https://www.ecofluide.com to record or consult the cookies necessary for their operation because of the User’s choices. The way that cookies and User choices are managed varies from one browser to another. To find out how Users can change their cookie preferences, please consult the browser help menu.
Users can choose to express or modify their cookie preferences at any time. https://www.ecofluide.com may also use the services of external service providers to help collect and process the information described in this section.
Finally, if the User clicks on the Twitter, Facebook, LinkedIn and Google Plus social media icons on the https://www.ecofluide.com website or in its mobile application, and if the User has accepted the recording of cookies as they continue to browse the https://www.ecofluide.comWebsite or the mobile application, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet or mobile phone).
These types of cookies are only placed on your terminals if you consent by continuing to browse the https://www.ecofluide.comwebsite or mobile application. Nevertheless, the User may, at any time, withdraw their consent permitting https://www.ecofluide.com to record this type of cookie.
Article 9.2. INTERNET TAGS
https://www.ecofluide.com may occasionally use Internet tags (also known action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialist Web analytics partner, who may be located (and therefore likely to store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed in online advertising that give Users access to the Website and on various pages of the Website.
This technology allows https://www.ecofluide.com to evaluate the visitors responses to the Website and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as use of this site by the User.
The external service provider may collect information about visitors to the Website and other websites through these tags, may compile reports on the Website’s activity for https://www.ecofluide.comand provide other services related to use of the Website and the Internet.
10. Applicable law and jurisdiction
Any dispute relating to the use of the https://www.ecofluide.com website is subject to French Law. Except in cases the law does not allow it, exclusive jurisdiction is conferred on the competent court of VERSAILLES.